Support options

Earlsbourne Support - A cost effective solution to your IT needs.

Our key objectives is to reduce your IT costs. Why does that make good business sense? Because if we ensure everything works as well as it can for you and you are happy with the system and service, we can target our resources to help other clients, thus spreading the cost of support effectively.

Remote
Dial-In, VPN and direct network access enable remote monitoring and resolution to most issues. Permission withstanding an engineer can “Remote Control” your server or workstation for a speedy resolution of a problem or administrative task.

Help Desk
Call one of our certified engineers, available 24 hours a day. Our phone support staff can assist or advise on any computer network related query or problem.

On-Site
If a speedy solution cannot be applied with remote means a mobile engineer can be dispatched to your business 24 Hours a day, 7 Days a week.